Why GRID TREE

Drive out Costs

ITaaS delivers a wide range of enterprise-class IT services and leverages partnerships with software and hardware vendors to achieve economies of scale in pricing, passing those savings on to our customers. Our customers can reduce their IT spend from 60 to 80 percent and use those dollars to fund more strategic business initiatives.

Knowledge and Expertise

GridTree has invested in the finest talent in the industry. Our staff include a large corps of engineers, all with university degrees in engineering and with industry certifications like MCSE, MCSA, CISCO, ITIL, and others. GridTree focuses intensely on continuing education to keep a razor sharp edge on our talent.

Adaptibility and Flexibility

Your business will never outgrow its infrastructure. As your business and infrastructure needs grow and adapt, GridTree is there in lock step with you. We constantly stay current on technology and innovation to provide the scale and flexibility your business needs.

Quality of Service

GridTree has made significant investments in best-of-breed technology, people, and process leading to an unprecedented service quality that our customers boast about. Our mode of business is to leverage highly transparent and actionable SLAs that are flexible, and include the most important aspect in assuring quality; metrics to assess our quality of work performed and our responsiveness to our customer.

Transparency

GridTree provides full insight and transparency into your IT ecosystem supported by our staff in our data centers. Our customers keep track of their cases and stay in control via the ITaaS Service Desk Portal and other industry grade collaboration technologies.

Guaranteed Availability and Redundancy

Your data IS your business. That is why GridTree has designed a highly redundant, highly resilient set of architectures that enable "always on" availability that surpasses what most in-house data centers can achieve. GridTree ensures this level of availability in our SLAs with our customers and provides performance targets to measure SLA compliance.

Security

GridTree manages your business data in our highly secured data centers and employs the best available technologies to ensure your data is secured, providing a level of security that generally far surpasses what can be achieved in-house. GridTree undergoes regular security audits to earn the stamps of approval required to engage in all business verticles.

Care and Attention to your Business

A GridTree ITaaS subscription is carefully crafted with our customer and their designated IT business consultant to ensure that the level of service reflects the needs of their evolving business. Our SLAs are crafted to reflect this commitment. We provide continued account management with a business consultant whose mission is to know our customer's business and respond to any required changes to their level of IT service. Our IT Support staff is ALWAYS available 24 hours a day, 7 days a week.